Privacy Policy

Our Privacy Policy describes how we collect, store, use, and protect your personal information and you must read it carefully. “Personal Information” means information that can be associated with a specific individual and can be used to identify that individual. We collect personal information from you when you use www.thevelvetshops.com or the corresponding websites and services (“Site”) (including, without restrictions when you buy products or when you call or send an email to our Customer support) with the field providing us with your personal information, you directly agree that we process your personal information following the conditions of our Privacy Policy.

Our Privacy Policy covers the following topics:

• Collection of Personal Information
• Use of Personal Information
• Use of Your and Others’ Personal Information
• Access to and Consultation with Your Personal Information
• Links to Third Party Websites
• Cookies

As part of registering with or using the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number, and other similar information. We will also need to collect certain financial information about you, such as your credit card and/or bank account details (if you make an online purchase). Note: Your card details will not be stored, sold, transferred, rented, or leased to any third parties.

You must enter this financial information in the “My Account” section of the site. We use this financial information to bill and fulfill your orders. We collect transaction information and purchase history based on your activities through the Site (such as purchasing products).

Please note that we may use your Internet Protocol (or IP) address (a unique number assigned to your computer server or Internet Service Provider (or ISP)) to analyze user trends and improve administration of the Site. We may also collect information about your computer (such as browser type), browsing information (such as the pages you visit on the Site), and the time you visit the Site.

Additionally, we may collect additional information from or about you in other ways not specifically described herein. For example, when you complete a survey, we may collect information about your contact with our customer service team and store the results. We may also collect ratings and other feedback about your use of the Site.

If we collect personal data for statistical purposes, this collected personal data will be anonymized.

We encourage you to regularly consult the Site to be informed of any changes made to our privacy policy.

Enjoy your Shopping!